Services & support

INSTALLATION, QUALIFICATION, VALIDATION & REPAIR

OUR SERVICE TEAM

We understand the importance of adequate services and the need for a properly qualified service team to perform their tasks as expected along with the continuous changing of technologies. Therefore, our service team receives professional training through dedicated training programs provided by our manufacturing partners and by Padma Scientific Co. programs.

INSTALLATION AND COMMISSIONING

It is one of our responsibilities to serve a complete successful installation and commissioning of the equipment we supply; that also includes staff training on the operation of the instrument and other optional services.

CUSTOMER TRAINING

We offer training on the application and the preventive maintenance of all the equipment we supply.

MAINTENANCE & REPAIR

Maintenance and repair are performed by a well-trained team of engineers and technicians. With the aid from manufacturing companies’ manuals, most repairs can be done at customers’ sites or at Padma Scientific Co. workshop if needed which is fully equipped with specialized tools and instruments for different tasks.

CALIBRATION & CONTRACTS

We offer calibration services for selected instruments such as weighing solutions, tiltrotors, particle counters, humidity sensors and thermal analysis. For some instruments we offer to do the adjustment based on calibration reports generated. We also offer annual contracts that includes routine visits and emergency calls, it also includes different options for quality control assistance

QUALIFICATION

Is a critical step to which we are dedicated to perform for Textile, pharmaceutical, industrial Sector, Educational sector including all the instruments and equipment we supply we also perform qualification in other sectors as well.